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The Dorchester, London. Regular Event Staffing for One of the World's Great Hotels Since 2023.

The Grand Ballroom. The Orchid Room. The Penthouse. Two to three times a week, every week, to the standard The Dorchester demands.

THE BRIEF

The Dorchester on Park Lane is one of the world's most iconic luxury hotels. Since opening in 1931 it has set the standard for five star hospitality in London. Its events spaces, including the Grand Ballroom, the Orchid Room and the Penthouse, host some of the most prestigious private and corporate functions in the capital. Every event at The Dorchester carries the full weight of the hotel's reputation. There is no such thing as a minor occasion at this addre

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In 2023 Cube began supplying waiting staff and food waiters to The Dorchester's events department. The requirement was for a reliable, consistent source of experienced front of house professionals who could meet The Dorchester's exacting standards across their event spaces without supervision and without requiring the hotel's permanent team to compensate for gaps in quality or knowledge.

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The Dorchester is particular about grooming standards in a way that goes beyond the usual expectations of hospitality environments. Presentation is assessed from the moment a member of staff arrives. Hair, uniform, shoes, posture and overall appearance are all evaluated before service begins. This is not a hotel where good enough is acceptable. The standard is The Dorchester standard and every person Cube places there is selected with that understanding from the outset.

What We Delivered

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  • Regular supply of waiters and food waiters to The Dorchester's events department since 2023

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  • Coverage across the Grand Ballroom, Orchid Room and Penthouse

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  • Two to three shifts per week on average with team sizes ranging from a small handful of staff to 20 or more for large banquets

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  • Staff selected specifically to meet The Dorchester's grooming and presentation standards before any booking is confirmed

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  • A consistent regular team who understand The Dorchester's service expectations, working practices and event space requirements

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  • Flexible scaling between small supplementary teams and large banqueting teams within the same week without any change in quality

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  • Ongoing account management ensuring The Dorchester's events department has a single reliable point of contact for all staffing requirements

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